New Patient Information

 Our lines can be busy but we will try to return your call within 48 hours. Should you not be able to reach us by phone, please leave a detailed voice message so we can get back to you.

• New patients please arrive 15 minutes prior to your appointment to set aside time to fill out the required new patient paperwork. You may also download the appropriate paperwork to fill out and bring with you to your scheduled appointment.

• New patients via telehealth, please go through the check-in process on the patient portal (Onpatient.com) and the required forms will be there to complete prior to your scheduled appointment time.

INSURANCE:

At the present time we are accepting new patients who are either self-paid patients or are members of one of the following insurance companies*:

Aetna PPO/EPO
Blue Cross / Blue Shield PPO

ComPysch

Lyra Health

PSYCHIATRY SELF PAY RATES

$400 for initial one hour evaluation

$200 for each additional follow up

THERAPY

Currently, our therapist, is only accepting Blue Cross Blue Shield insurance and self pay patients. Please note that our self pay rates are $120 for therapy appointments.

*For patients with PPO plans that are not AETNA or BCBS, Austin Family Psychiatry will be glad to provide you with a receipt that includes all of the information necessary for filing a claim with your insurance company for possible reimbursement.
Please remember to contact your insurance company for information regarding out-of-network benefits.